Integrated case management between primary care clinics and hospitals for people with complex needs who frequently use healthcare services in Canada: A multiple-case embedded study

Catherine Hudon, Maud-Christine Chouinard, Olivier Dumont-Samson, Annie-Pier Gobeil-Lavoie, Jean Morneau, Mélanie Paradis, Yves Couturier, Marie-Eve Poitras, Thomas Poder, Véronique Sabourin and Mireille Lambert

Health Policy, 2023, vol. 132, issue C

Abstract: Case management (CM) is recognized to improve care integration and outcomes of people with complex needs who frequently use healthcare services, but challenges remain regarding interaction between primary care clinics and hospitals. This study aimed to implement and evaluate an integrated CM program for this population where nurses in primary care clinics worked with a hospital case manager.

Keywords: Case management; Integrated care; Primary care; Complex needs; Frequent use (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:eee:hepoli:v:132:y:2023:i:c:s0168851023000891

DOI: 10.1016/j.healthpol.2023.104804

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