On measuring cost of quality dimensions: An exploratory study in the People's Republic of China

R. Tansey, Ray F. Carroll and Z. Jun Lin

International Business Review, 2001, vol. 10, issue 2, 175-195

Abstract: This study designed new quality scales to measure 2 prevention-appraisal-failure constructs, (1) product quality's strategic importance construct and (2) nonfinancial/financial disclosure constructs. Three of these scales exhibited consistently uniform dimensionality results, loading patterns, reliabilities, and convergent/divergent validity. Instead of relying on only 1 sample and 1 extraction method this study's results used 3 samples and 2 extraction methods. First, exploratory factor analysis was used, and results were compared against those produced by a nonlinear principal component technique rescaling the data as ordinal. The use of multiple samples and multiple extraction represented an effort to produce robust measurement results independent of a single sample's and a single extraction technique's characteristics.

Keywords: Quality; measurement; scales; Factor; analysis; guidelines; Nonlinear; principal; components; People's; Republic; of; China; Financial; measures; Nonfinancial; measures; Strategic; importance; of; quality (search for similar items in EconPapers)
Date: 2001
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