COVID-19 and business renewal: Lessons and insights from the global airline industry

Joseph Amankwah-Amoah, Zaheer Khan and Ellis L.C. Osabutey

International Business Review, 2021, vol. 30, issue 3

Abstract: The emergence of the COVID-19 pandemic has adversely affected the fortunes of multiple companies around the globe. Accordingly, questions are increasingly being asked about how organizations can revitalize during and after a crisis. Yet, we have limited understanding of how organizations renew themselves during crises over time. We explore this question through the lens and examination of two South-Asian airlines: Pakistan International Airlines and Sri Lankan Airlines. The cases offer important insights into the reasons behind underperformance of state-controlled enterprises and renewal activities. We shed light on strategic renewal (SR) in the wake of increasing liberalization and deregulations in the global airline industry. To this end, we propose a four-stage approach towards renewing such underperforming organizations to respond effectively to black swan events and external shocks.

Keywords: State-owned enterprises; COVID-19; Strategic renewal; External shocks; Airlines; Emerging markets; Pakistan; Sri Lanka (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (14)

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DOI: 10.1016/j.ibusrev.2021.101802

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