Total Quality Management (TQM) -- Putting structure behind the philosophy

Gerhard Plenert

International Business Review, 1996, vol. 5, issue 1, 67-78

Abstract: This paper takes a modern day fad, Total Quality Management (TQM), and puts structure behind all the philosophy to make it usable and implementable. TQM is a methodology for change that is badly needed in modern industrial processes, but the understanding of it is often too fuzzy to be directly implementable. This article offers step by step implementable procedures.

Date: 1996
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Citations: View citations in EconPapers (3)

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