Information systems project abandonment: a stakeholder analysis

Gary S.C. Pan

International Journal of Information Management, 2005, vol. 25, issue 2, 173-184

Abstract: This case study reports on the experience of an organization in Singapore in implementing and eventually abandoning an electronic procurement project. By means of a stakeholder analysis, it examines stakeholders’ roles in the organization's decision to abandon the software project. This study uses Freeman's stakeholder analytical framework (Freeman, R. (1984). Strategic management: a stakeholder approach. Massachusetts: Pitman) to interpret data and develop four major findings. By providing a better understanding of project stakeholders’ perceptions, expectations and interrelationships during project development, this study presents researchers with a project abandonment evaluation framework that is enhanced with a stakeholder perspective. The lessons learned from the case analysis can also offer practitioners useful insights on how to manage stakeholders in information systems development projects.

Keywords: Information systems project abandonment; Information systems failure; Stakeholder analysis; Case study approach (search for similar items in EconPapers)
Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:eee:ininma:v:25:y:2005:i:2:p:173-184

DOI: 10.1016/j.ijinfomgt.2004.12.003

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