 Information system for flight disruption managementM. Reza Abdi and Sanjay Sharma International Journal of Information Management, 2008, vol. 28, issue 2, 136-144 Abstract: Airlines operate in a macro-economic environment characterised by stiff competition and stringent regulatory constraints. Disruption management can play a key role to assist the industry towards a minimum unit cost. This paper investigates communication process business drivers required for flight operations and disruption management. The disruption management in the company under study (Emirates airlines) is studied in order to derive an operational strategy in which input resources and transformation process are reconsidered to deliver effective output services to passengers. Effects of different types of flight disruptions are studied and the role of Network Control Centre (NCC) is identified through subsequent stages. A Management Information System (MIS) approach is proposed to offer solutions to disruption management. The flight disruption at the company are analysed along with their impacts on airport, aircraft and passengers through a case study. Keywords: Management Information System (MIS); Flight operations; Disruption management (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:ininma:v:28:y:2008:i:2:p:136-144 DOI: 10.1016/j.ijinfomgt.2008.01.006 Access Statistics for this article International Journal of Information Management is currently edited by Yogesh K. Dwivedi More articles in International Journal of Information Management from Elsevier |
Is your work missing from RePEc? Here is how to contribute.
Questions or problems? Check the EconPapers FAQ or send mail to .
EconPapers is hosted by the
School of Business at Örebro University.