Interruptions in the workplace: A case study to reduce their effects

Edward R. Sykes

International Journal of Information Management, 2011, vol. 31, issue 4, 385-394

Abstract: Collaboration is an important aspect for virtually all workplace environments. Workplaces often encourage and foster collaboration in a variety of ways with the purpose to collectively focus the group's attention on a specific problem and solve it as quickly and as efficiently as possible. While collaboration is generally viewed as a positive aspect of the workplace, the negative aspect—interruption—cannot be ignored. Interruptions are an important research area of human–computer interaction and with the growth of pervasive or ubiquitous computing on the rise, the number of interruptions we experience on a daily basis is also growing. It is for these reasons that interruption is and will continue to be a key issue in workplaces.

Keywords: Employee interruptions; Computer-based interruptions; Workplace communication; Productivity; Employee effectiveness (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:ininma:v:31:y:2011:i:4:p:385-394

DOI: 10.1016/j.ijinfomgt.2010.10.010

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