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Achieving top management support with business knowledge and role of IT/IS personnel

Mojca Indihar Štemberger, Anton Manfreda and Andrej Kovačič

International Journal of Information Management, 2011, vol. 31, issue 5, 428-436

Abstract: The business–IT gap is still present in many companies and IT/IS professionals often impute the responsibility for this to management and claim they lack top management's support for their initiatives. The aim of this paper is to show how IT/IS personnel can achieve top management support. Based on more than 50 in-depth interviews with CIOs and CEOs in the last 10 years we hypothesize that top management support can be attained with the business and managerial knowledge and skills of IT/IS personnel as well as with the business-oriented role of the IT/IS department. The impact was empirically tested via structural equation modeling (SEM) using data from 152 Slovenian companies with more than 50 employees. Based on findings some implications for top managers and IT/IS professionals are given, especially for CIOs, on how IT/IS personnel can contribute to bridging the gap.

Keywords: Information management; Business–IT gap; Top management support; Business role of IT/IS; Structural equation modeling (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:ininma:v:31:y:2011:i:5:p:428-436

DOI: 10.1016/j.ijinfomgt.2011.01.001

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