 The impact of trust and changes in trust: A national comparison of individual adoptions of information and communication technologies and related phenomenonPeeter Kirs and Kallol Bagchi International Journal of Information Management, 2012, vol. 32, issue 5, 431-441 Abstract: Trust has been shown to play an important role in the adoption of information and communication technology (ICT) on an individual and firm level, but has received relatively little attention on a national level. In this paper we examine the impact of generalized trust, as measured by the World Value Survey, on the adoption of ICT products and related phenomena (e.g., such issues as Telecommuting and services such as E-Government Readiness), at a national level, while controlling for a nation's wealth. Because national trust levels having changed over time, we also examine how the rate of change in trust has impacted the adoption of ICT and ICT related phenomenon. Our findings provide strong empirical support for the argument that trust impacts national level adoption. The results are robust as we consider multiple variables and data sources. We also show that changes in trust rates are generally associated with corresponding changes in ICT adoptions. Keywords: Trust; Trust erosion; Information and communication technology; ICT related phenomenon; Diffusion (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:ininma:v:32:y:2012:i:5:p:431-441 DOI: 10.1016/j.ijinfomgt.2012.02.003 Access Statistics for this article International Journal of Information Management is currently edited by Yogesh K. Dwivedi More articles in International Journal of Information Management from Elsevier |
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