Theory-based model of factors affecting information overload

Thomas W. Jackson and Pourya Farzaneh

International Journal of Information Management, 2012, vol. 32, issue 6, 523-532

Abstract: As the volume of available information increases, individuals and organisations become overwhelmed by the plethora of information. This can reduce productivity and performance, hinder learning and innovation, affect decision making and well-being and cost organisations large amounts of money. This paper develops a new theory-based model of factors affecting information overload and provides a formula for calculating the extent of overload, potentially of use as a diagnostic tool supporting individual or organisational development.

Keywords: Information overload model; Information overload formula; Conceptual models; Theory-building (search for similar items in EconPapers)
Date: 2012
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Citations: View citations in EconPapers (17)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:ininma:v:32:y:2012:i:6:p:523-532

DOI: 10.1016/j.ijinfomgt.2012.04.006

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