Team learning in IT implementation projects: Antecedents and consequences

Ali E. Akgün, Gary S. Lynn, Halit Keskin and Derya Dogan

International Journal of Information Management, 2014, vol. 34, issue 1, 37-47

Abstract: This study investigates the antecedents and consequences of team learning, which is composed of information acquisition, dissemination, and implementation, in information technology (IT) implementation projects. By investigating 129 IT implementation project teams, we found that (1) information acquisition and information dissemination have a positive impact on project outcomes, such as speed-to-users, lower implementation cost, and operational effectiveness, and (2) team behavior and enabler variables, such as teamwork, team communication, interpersonal trust between team members, team commitment, and senior manager support, positively influence team learning. We also found that team anxiety moderates the relationship between team learning and project outcomes.

Keywords: Team learning; Process innovation; IT implementation; Project teams (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:ininma:v:34:y:2014:i:1:p:37-47

DOI: 10.1016/j.ijinfomgt.2013.09.007

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