Reconceptualizing information quality as effective use in the context of business intelligence and analytics

Russell Torres and Anna Sidorova

International Journal of Information Management, 2019, vol. 49, issue C, 316-329

Abstract: Despite a significant body of knowledge related to BI&A success, questions remain regarding the mechanism through which BI&A contributes to organizational benefits. In this paper, we build on the representation theory of effective use in order to enrich the current understanding of BI&A success informed by the IS success model. The theoretical model proposed here casts an integrated construct, information-quality-as-effective-use, as the mediator between system quality, data quality, and BI&A personnel expertise and performance benefits. The results of the empirical testing support the propositions of the theoretical model. Implications for theory and practice are discussed.

Keywords: Business intelligence and analytics; Effective use; Information quality; IS success (search for similar items in EconPapers)
Date: 2019
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Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:ininma:v:49:y:2019:i:c:p:316-329

DOI: 10.1016/j.ijinfomgt.2019.05.028

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