A framework for understanding online group behaviors during a catastrophic event

Jooho Kim and Hogun Park

International Journal of Information Management, 2020, vol. 51, issue C

Abstract: This study investigated the underlying mechanisms of online social media group behaviors in an emergency. The proposed framework was designed to analyze group behaviors/interactions and examine the main topics of interest among numerous tweets generated in an emergency. We collected tweets sent during Hurricane Harvey in 2017 and applied the framework to demonstrate its effectiveness. The proposed framework enables us to understand the unique characteristics of group interactions and develop operational strategies to effectively communicate with the public, as well as other groups, as critical emergency information appears in an online social network.

Keywords: Disaster communication; Social media; Emergency information; Social network analysis; Hurricane harvey; Disaster management (search for similar items in EconPapers)
Date: 2020
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0268401219308072
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:ininma:v:51:y:2020:i:c:s0268401219308072

DOI: 10.1016/j.ijinfomgt.2019.102051

Access Statistics for this article

International Journal of Information Management is currently edited by Yogesh K. Dwivedi

More articles in International Journal of Information Management from Elsevier
Bibliographic data for series maintained by Catherine Liu ().