WHO led the digital transformation of your company? A reflection of IT related challenges during the pandemic

Savvas Papagiannidis, Jonathan Harris and David Morton

International Journal of Information Management, 2020, vol. 55, issue C

Abstract: In this paper we reflect on a number of IT related challenges during the COVID19 pandemic, primarily from a CIO and IT professionals perspective. We consider three time periods, namely the period before the pandemic, the response to the pandemic and the period after it. For each period we discuss the key challenges that practitioners faced and outline important areas to consider for the future. Hopefully, the lessons learnt and the experiences gained will positively inform future academic research and practice.

Keywords: IT management; Business continuity; Business resilience; Disaster recovery; Digital transformation; Pandemic; COVID-19 (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (18)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:ininma:v:55:y:2020:i:c:s0268401220309129

DOI: 10.1016/j.ijinfomgt.2020.102166

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