Building a compassionate workplace using information technology: Considerations for information systems research

Sutirtha Chatterjee, Suranjan Chakraborty, H. Kevin Fulk and Suprateek Sarker

International Journal of Information Management, 2021, vol. 56, issue C

Abstract: This opinion paper presents the need for IS research on compassion in the organizational workplace. Given the current challenges caused by COVID-19, we argue that organizations need to be resilient to counter the adverse effects of this pandemic. Developing a compassionate organizational workplace is an effective way to build resilient organizations. The paper draws attention to the fact that a focus on compassion can be a valuable scope of inquiry within IS research. It proposes an integrative framework mapping the scope of compassion in IS research and develops a research agenda that can aid future inquiry into this phenomenon.

Keywords: Information technology (IT) and compassion; Organizational resilience; Integrative framework; Organizational compassionate imperative; Compassionate design imperative; IT enabled enactment of compassion; Research agenda (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:ininma:v:56:y:2021:i:c:s0268401220314602

DOI: 10.1016/j.ijinfomgt.2020.102261

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