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Toward an information systems alignment framework in the wake of exogenous shocks: Insights from a literature review

Roxanne B. Llamzon, Felix Ter Chian Tan and Lemuria Carter

International Journal of Information Management, 2022, vol. 63, issue C

Abstract: Alignment is pivotal to a firm’s success. Strategists and decision-makers continuously lament the difficulty of alignment in practice. In light of COVID-19, it is imperative for organisations to understand alignment in the wake of crises and transformation. In this study, we utilise a hermeneutic literature review to explore the role of information systems alignment within and across organisations. The results indicate future research should explore the concurrent impacts of the alignment triad (strategy, structure, and surroundings) on IS alignment and IS alignment should be explored in the context of pluralistic organisations, through emerging structures such as networks and ecosystems. We present a conceptual framework and recommendations for future research to enable organisations to be responsive to dynamic environments.

Keywords: Information systems alignment; Exogenous shock; Alignment triad; Hermeneutic review; COVID-19 pandemic (search for similar items in EconPapers)
Date: 2022
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:ininma:v:63:y:2022:i:c:s0268401221001432

DOI: 10.1016/j.ijinfomgt.2021.102450

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