Impacts of videoconferencing on business travel: the Norwegian experience

Jon Martin Denstadli

Journal of Air Transport Management, 2004, vol. 10, issue 6, 371-376

Abstract: This paper assesses the impact of videoconferencing on business air travel. Results suggest that videoconferencing has only a limited effect on business air travel, with substitution rates of 2.5–3.5%. Thus, within the Norwegian market, videoconferencing is not considered a serious threat to the airline industry. The enterprises considered in this survey indicate low sensitivity to the threat of terror and the instability that has followed September 11 in the US. In Norway, air travel recovered after 4–5 months. Videoconferencing is expected to grow but remain supplementary to personal contact.

Keywords: Business travel; Videoconferencing; Substitution effects (search for similar items in EconPapers)
Date: 2004
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Citations: View citations in EconPapers (17)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jaitra:v:10:y:2004:i:6:p:371-376

DOI: 10.1016/j.jairtraman.2004.06.003

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