 Efficiency and effectiveness in airline performance using a SBM-NDEA model in the presence of shared inputMohammad Tavassoli, Gholam Reza Faramarzi and Reza Farzipoor Saen Journal of Air Transport Management, 2014, vol. 34, issue C, 146-153 Abstract: The operational performance of airline includes production and consumption technologies for transporting passengers and cargoes. By determining the performance of airlines' operations one can get further insights from the obtained results and can develop appropriate policy for improving the operational performance. This paper, for the first time, proposes a novel slacks-based measure network data envelopment analysis (SBM-NDEA) approach to measure both technical efficiency and service effectiveness of airlines. The proposed model represents both the non-storable feature of transportation service and production technologies in a unified framework in the presence of shared input. Also, the proposed model estimates both technical efficiency and service effectiveness. A case study is presented. Keywords: Slacks-based measure (SBM); Network data envelopment analysis (NDEA); Shared inputs; Technical efficiency; Service effectiveness (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:jaitra:v:34:y:2014:i:c:p:146-153 DOI: 10.1016/j.jairtraman.2013.09.001 Access Statistics for this article Journal of Air Transport Management is currently edited by Anne Graham More articles in Journal of Air Transport Management from Elsevier |
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