Living “up in the airâ€: Meeting the frequent flyer passenger

Castillo-Manzano, José I. and López-Valpuesta, Lourdes

Journal of Air Transport Management, 2014, vol. 40, issue C, 48-55

Abstract: This paper uses a large database of approximately 37,000 passengers and three different estimates to analyse the characteristics of the frequent flyer and the differences between frequent flyers and occasional flyers. The results show that frequent flyers are middle-aged men with a high level of education who take domestic flights for business reasons at both hub and regional airports, where they make a purchase and/or consume F&B. Frequent flyers fly on both low-cost and traditional airlines, are more likely to stay overnight at a relative's or friend's home and travel to the airport by private or rented car.

Keywords: Frequent flyer passenger; Loyalty programmes; City breaker; Low-cost carrier; Passenger profile; Discrete choice models (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jaitra:v:40:y:2014:i:c:p:48-55

DOI: 10.1016/j.jairtraman.2014.06.002

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