An empirical examination of U.S. travelers’ intentions to use biometric e-gates in airports

Cristian Morosan

Journal of Air Transport Management, 2016, vol. 55, issue C, 120-128

Abstract: The current air travel security challenges call for innovative solutions. Among those solutions, biometric e-gates allow security agencies to allocate their resources efficiently while making travel more fluid in sensitive areas of airports. Using data from a nationwide sample of U.S. air travelers, this study constructed and validated empirically a conceptual model explaining travelers’ intentions to use biometric e-gates in airports. It was found that performance and effort expectancy had the highest impacts, while privacy concerns had low impacts on intentions. Several implications for theory and practice are discussed.

Keywords: Biometrics; Technology adoption; Privacy; Airports (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (12)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jaitra:v:55:y:2016:i:c:p:120-128

DOI: 10.1016/j.jairtraman.2016.05.005

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