Collaborating pivotal suppliers: Complementarities, flexibility, and standard communication between airline companies and travel agencies

Chien Chi Yeh, Edward C.S. Ku and Ching Hua Ho

Journal of Air Transport Management, 2016, vol. 55, issue C, 92-101

Abstract: One of the main aims of travel agencies is to collaborate with airline companies in designing tourism products connectivity and timetable coordination. The objective of this study was to investigate how strategic collaboration between airline companies and travel agencies affects collaborative performance, particularly in terms of delivery quality and complementarities with supplier competencies.

Keywords: Collaborating suppliers; Complementarities; Flexibility; Travel agencies (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jaitra:v:55:y:2016:i:c:p:92-101

DOI: 10.1016/j.jairtraman.2016.05.004

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