A new model of luggage storage time while boarding an airplane: An experimental test

Xinhui Ren, Xiyu Zhou and Xiaobing Xu

Journal of Air Transport Management, 2020, vol. 84, issue C

Abstract: The boarding process is on the critical path of the turn-around. Reduction in boarding time can benefit airline carriers and airports and improve passenger satisfaction. However, aisle interference caused by passengers placing their luggage during boarding is a key factor leading to cabin congestion and low boarding efficiency. Therefore, the storage time for the carry-on luggage and its influencing factors is analyzed in this study. An experiment was conducted in a B737-800 model (1/3 size) to explore the factors effecting the time of luggage storage, and a new effective model of luggage storage time is proposed through a significance test and data fitting. The results show that the age of passengers, the type and quantity of luggage, and the existing luggage in the luggage bin have a significant impact on the luggage storage time; the rule of the variation in luggage placing time is similar between young adult passengers and middle aged passengers; the impact of the existing luggage in the overhead bin on the luggage storage time shows a stable trend in the initial period, but with the quantity of the luggage increasing to a certain point, the luggage storage time begins to increase sharply, which is known as a “jump†; and the luggage type has a great influence on the threshold value of jump. The results of the study can provide a reference for airlines to manage cabin luggage to improve boarding efficiency and improve passenger experience.

Keywords: Air transportation; Passenger boarding; Model of luggage storage time; Aisle interference; Experiment (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jaitra:v:84:y:2020:i:c:s0969699718303405

DOI: 10.1016/j.jairtraman.2019.101761

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