Diffusion of the Airport Health Accreditation Program in the COVID-19 period: An Assessment with Institutional Logic And Legitimacy Approach

YeÅŸim Kurt

Journal of Air Transport Management, 2021, vol. 94, issue C

Abstract: The purpose of this study is to reveal the reason for the diffusion of Airports Health Accreditation among airports. Institutional logic and legitimacy literature are used in the research. The research area consists of 56 airports from different parts of the world. In the research, a qualitative research method was used. Document analysis was used as a data collection method, and descriptive content analysis was used as a data analysis method. According to the results of the research, there are two basic logic and legitimacy seeking that lead airport to this certificate. The first of these is moral legitimacy and professional logic. Accordingly, airports want to be seen as legitimate by professional actors in their institutional environment by certifying that they have taken the necessary measures against COVID-19 threats. The second is pragmatic legitimacy and market logic. According to this remarkable result of the research, one of the important reasons for the airports to turn to this accreditation is to meet the expectations of the customers and gain legitimacy in their eyes. Airports use this accreditation to rebuild trust in the eyes of customers and passengers, to create an airport reputation that took the necessary measures during the pandemic period, to be preferred again, and to revitalize airports.

Keywords: COVID-19; Institutional logics; Legitimacy; Diffusion; Accreditation; Airport management (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0969699721000612
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:jaitra:v:94:y:2021:i:c:s0969699721000612

DOI: 10.1016/j.jairtraman.2021.102078

Access Statistics for this article

Journal of Air Transport Management is currently edited by Anne Graham

More articles in Journal of Air Transport Management from Elsevier
Bibliographic data for series maintained by Catherine Liu ().