A qualitative analysis of social and emotional perspectives of airline passengers during the COVID-19 pandemic

Tracy L. Lamb, Keith J. Ruskin, Stephen Rice, Leili Khorassani, Scott R. Winter and Dothang Truong

Journal of Air Transport Management, 2021, vol. 94, issue C

Abstract: Fear of illness, economic damage, and stigma have had a devastating impact on the travel industry and have caused a significant reduction in both business and leisure travel. This study examines passengers' social and emotional perspectives during and after the COVID-19 pandemic, building on a prior quantitative study that identified factors that predict a person's willingness to fly during the COVID-19 pandemic.

Keywords: Qualitative methods; Phenomenology; COVID-19; Pandemic; Willingness to fly; Passenger perceptions (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (10)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jaitra:v:94:y:2021:i:c:s0969699721000624

DOI: 10.1016/j.jairtraman.2021.102079

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