Undervaluation versus unaffordability as negotiation tactics: Evidence from a field experiment
Haimanti Bhattacharya and
Subhasish Dugar
Journal of Economic Psychology, 2023, vol. 96, issue C
Abstract:
We use a field experiment to evaluate the impacts of two price negotiation tactics on buyers’ bargaining payoffs in a marketplace where face-to-face haggling determines price and sellers often cheat on the weight. We implement three scripted interventions, all involving undercover buyers requesting a non-specific price discount. In one of the non-baseline interventions, buyers undervalue the product, while in the other, buyers reveal their inability to pay the quoted price, both at the discount-request phase. The data from a within-seller design show that compared to devaluing the opponent’s product, mentioning one’s lack of affordability leads to a higher rate of bargaining success and a higher mean price discount, culminating in a higher buyer payoff net of the monetary value of cheating. We also find that merely asking for a discount without furnishing a reason, as in our baseline intervention, leads to better bargaining outcomes for buyers than underestimating the opponent’s product.
Keywords: Bargaining tactics; Buyer surplus; Field experiment (search for similar items in EconPapers)
JEL-codes: C72 C93 D12 D90 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)
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Persistent link: https://EconPapers.repec.org/RePEc:eee:joepsy:v:96:y:2023:i:c:s0167487023000107
DOI: 10.1016/j.joep.2023.102609
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