Benefit-of-the-doubt approach to workload indicators: Simplifying the use of case weights in court evaluations

Peter Bogetoft and Jesper Wittrup

Omega, 2021, vol. 103, issue C

Abstract: In practice, the calculation of workloads in different entities and the allocation of resources between such entities is often done using simple task weighting models. Different tasks are assigned weights and the total workload is the weighted sum of the tasks performed. Traditional approaches for establishing the weights, including the using of Delphi methods or detailed time-studies, are however expensive, and the resulting weights are often challenged by the evaluated entities. In this paper, we discuss how to mitigate these problems.

Keywords: Workload; Allocation; Courts; DEA; Case studies (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (4)

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DOI: 10.1016/j.omega.2020.102375

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