Quality circles

King, JR and Kh Tan

Omega, 1986, vol. 14, issue 4, 307-315

Abstract: Quality circles have been employed in Japan since the early 1960s, but in the UK they have a much shorter history, and it is only in recent times that interest in them has intensified and become widespread. Quality circles are sometimes wrongly seen as the fashionable quick-fix solution to shop floor problems and there have been many failures in practice because of a lack of understanding of "what quality circles are all about". The attitudes, expectations and experiences of companies that have employed quality circles, as well as those that have not, are examined in the study reported in this paper and results are presented which are based on a survey of 157 UK companies.

Date: 1986
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