A DSS model for a school of engineering

Mf Shipley

Omega, 1992, vol. 20, issue 3, 365-373

Abstract: Although it may be questioned whether OR has failed to make a significant impact on decision processes at the top of the management hierarchy, the author believes it can be appropriate for decision making within subunits of the organization. One such example is the application of OR methodologies to the strategic planning process of a school of engineering. The fact that the university is a service organization with inherently fuzzy data leading to frequently non-quantifiable objectives exacerbated the problem with using typical quantitative OR techniques. An approach was developed that structured the objectives into a hierarchy of mission, goals, objectives, strategies, and actions, all of which could be relatively weighted through input of knowledgeable middle managers within the school. Constraints were incorporated into a 0-1 integer programming model that attempted to maximize the importance for initiation of each action as its importance varied over time.

Keywords: strategic; planning; multicriteria; decision; support; system; higher; education (search for similar items in EconPapers)
Date: 1992
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