Communicating conceptual integrity in distributed systems through intelligent assistance

B Cox

Omega, 1994, vol. 22, issue 2, 113-122

Abstract: The importance of 'perceived usefulness' as a key determinant of software acceptance has recently been widely tested. However, little attention has been given as to how the 'perceived usefulness' of a piece of software may be communicated to the end user through system design. The difficulties of such communication are exacerbated in distributed systems where design is typically complex and frequently undertaken by a large number of people. This paper provides a set of principles for an intelligent assistant which facilitates the effective use of distributed systems. It describes three major architectural components of an intelligent assistant, namely, an articulated help base, a user model and a dialogue control module.

Keywords: distributed; systems; intelligent; assistance (search for similar items in EconPapers)
Date: 1994
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/0305-0483(94)90072-8
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:jomega:v:22:y:1994:i:2:p:113-122

Ordering information: This journal article can be ordered from
http://www.elsevier.com/wps/find/supportfaq.cws_home/regional
https://shop.elsevie ... _01_ooc_1&version=01

Access Statistics for this article

Omega is currently edited by B. Lev

More articles in Omega from Elsevier
Bibliographic data for series maintained by Catherine Liu ().