Consumer trust in e-commerce in the United States, Singapore and China

Thompson S.H. Teo and Jing Liu

Omega, 2007, vol. 35, issue 1, 22-38

Abstract: This study examines the antecedents and consequences of consumer trust in the United States, Singapore and China. The results show that reputation and system assurance of an Internet vendor and consumers' propensity to trust are positively related to consumer trust. Consumers' trust has a positive relationship with attitude and a negative relationship with perceived risk. Implications of the results are discussed.

Keywords: e-commerce; Trust; The; United; States; Singapore; China (search for similar items in EconPapers)
Date: 2007
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Citations: View citations in EconPapers (56)

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