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A survey on bank branch efficiency and performance research with data envelopment analysis

Joseph C. Paradi and Haiyan Zhu

Omega, 2013, vol. 41, issue 1, 61-79

Abstract: The banking industry has been the object of DEA analyses by a significant number of researchers and probably is the most heavily studied of all business sectors. Various DEA models have been applied in performance assessing problems, and the banks' complex production processes have further motivated the extension and improvement of DEA techniques. This paper surveys 80 published DEA applications in 24 countries/areas that specifically focus on bank branches. Key issues related to the design of DEA models in these studies are discussed. Much advice is included on how to design future experiments and studies in this domain. A number of areas where further research could be fruitful are suggested.

Keywords: Data envelopment analysis; Banking; Performance; Efficiency; Benchmarking (search for similar items in EconPapers)
Date: 2013
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (111)

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DOI: 10.1016/j.omega.2011.08.010

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