Measurement of tourist hotels׳ productive efficiency, occupancy, and catering service effectiveness using a modified two-stage DEA model in Taiwan

Chin-wei Huang, Foo Nin Ho and Yung-Ho Chiu

Omega, 2014, vol. 48, issue C, 49-59

Abstract: This study develops a modified two-stage model to evaluate productive efficiency, occupancy, and catering service effectiveness of Taiwan׳s international tourist hotels. The difference between the modified and original two-stage model is that the modified two-stage model allows for multiple efficiencies to be calculated in the unique stage and the concept of intermediate input is introduced.

Keywords: Data envelopment analysis; Productive efficiency; Service effectiveness; Two-stage model; Tourist hotel (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (30)

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DOI: 10.1016/j.omega.2014.02.005

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