Modelling the use of the manager's time

Daniel J Brown

Omega, 1979, vol. 7, issue 1, 55-60

Abstract: This paper starts from two problems: the lack of use of queueing theory (and OR models in general) and the need for greater personal time effectiveness expressed by managers. The application of waiting line theory to the general managerial role is proposed and the most salient assumptions in such an application are explored. A simple example is undertaken which results in tentatively promising evidence. Further questions and possibilities are raised.

Date: 1979
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