Locating service offices: a multicriteria approach

Gabriel R Bitran and Kenneth D Lawrence

Omega, 1980, vol. 8, issue 2, 201-206

Abstract: The problem considered is the location of regional service offices in the expanded operating territories of a large property and liability insurer. These offices serve as first line administrative centers for sales support and claims processing. The location of the regional service offices is determined through a zero-one linear multiple objective programming model. The criteria and constraints of the model reflect investment and operating costs, budget considerations, and a measure of the service level provided.

Date: 1980
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