An appointment scheduling policy for healthcare systems with parallel servers and pre-determined quality of service
Boris Shnits,
Illana Bendavid and
Yariv N. Marmor
Omega, 2020, vol. 97, issue C
Abstract:
The appointment scheduling problem is well-known in the literature. The use of appointment systems has been adopted widely in many different fields, including service industries and especially healthcare.
Keywords: Appointment scheduling; Healthcare systems; Health service; Optimization; Simulation (search for similar items in EconPapers)
Date: 2020
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DOI: 10.1016/j.omega.2019.08.002
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