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An appointment scheduling policy for healthcare systems with parallel servers and pre-determined quality of service

Boris Shnits, Illana Bendavid and Yariv N. Marmor

Omega, 2020, vol. 97, issue C

Abstract: The appointment scheduling problem is well-known in the literature. The use of appointment systems has been adopted widely in many different fields, including service industries and especially healthcare.

Keywords: Appointment scheduling; Healthcare systems; Health service; Optimization; Simulation (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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DOI: 10.1016/j.omega.2019.08.002

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