Improving interchanges in China: the experiential phenomenon

Robin Hickman, Chia-Lin Chen, Andy Chow and Sharad Saxena

Journal of Transport Geography, 2015, vol. 42, issue C, 175-186

Abstract: This paper examines the development of multimodal passenger rail hubs as part of the high-speed rail (HSR) network in the People’s Republic of China (PRC). The instrumental, attitudinal and affective experience of the journey through the interchange is assessed from the user perspective. Surveys are used from three HSR stations: Beijing South, Chengdu East and Suzhou North (N=150), representing three types of HSR stations, i.e. national capital, regional capital and sub-regional city. ‘Expected’ and ‘realised’ facilities are compared – with the difference representing the ‘disgruntlement’ factor (after Stradling et al., 2007).

Keywords: Interchange; High speed rail; Instrumental; Attitudinal; Affective; User experience (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jotrge:v:42:y:2015:i:c:p:175-186

DOI: 10.1016/j.jtrangeo.2014.12.004

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