Identifying attributes of public transport services for urban tourists: A data-mining method

Yael Ram, Ayelet Gal-Tzur and Amit Rechavi

Journal of Transport Geography, 2021, vol. 93, issue C

Abstract: The current work focuses on Quality of Service (QoS) of Public Transport (PT) attributes in urban tourist destinations. In particular, we aim to reveal which attributes are most significant for tourists prior to their arrival at their destination, as reflected in questions posted in TripAdvisor Question and Answer forums, a widely used social media platform.

Keywords: Urban tourism; Public transport; Social media; Quality of service; Content analysis; Data mining (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:eee:jotrge:v:93:y:2021:i:c:s0966692321001228

DOI: 10.1016/j.jtrangeo.2021.103069

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