Journal of Retailing

2008 - 2025

Current editor(s): A. Roggeveen

From Elsevier
Bibliographic data for series maintained by Catherine Liu ().

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Volume 101, issue 2, 2025

Editorial: Navigating retail volatility pp. 153-157

Els Breugelmans and Katrijn Gielens

Clear views, clear gains: Exterior transparency's role in increasing consumer entry for retail environments pp. 158-176

Kevin L. Sample, Julio Sevilla and Kelly L. Haws

Usage complementarity vs. basket co-occurrence: Discount depth reliance in digitally personalized product recommendations pp. 177-196

Jungsil Choi and Hyun Young Park

The impact of brand equity on vertical integration in franchise systems pp. 197-216

Mohammad Kayed, Manish Kacker, Ruhai Wu and Farhad Sadeh

Getting the most for a penny: How retailers can best use left-digit effects pp. 217-226

Gustavo Schneider, Taehoon Park and Abhijit Guha

The impact of assortment size and population density on product evaluation pp. 227-240

Thuy Pham, Frank Mathmann, Felix Septianto and Mathew Chylinski

Identity discounts pp. 241-262

Heath McCullough, Alex Ricardo Zablah and Leah Warfield Smith

Artificial intelligence versus human service agents: How their presence shapes consumer information privacy concerns pp. 263-278

Stefanie Sohn, Lauren Labrecque, Dominik Siemon and Stefan Morana

Share of time in omnichannel retailing: Definition and measurement pp. 279-297

Syed Mahmudur Rahman, Jamie Carlson, Noman H. Chowdhury, Siegfried P. Gudergan, Martin Wetzels and Dhruv Grewal

Can(’t) touch this: The effect of form realism and product domain in virtual influencer endorsements pp. 298-310

Ozan Ozdemir, Feyzan Karabulut and Paul R. Messinger

Volume 101, issue 1, 2025

Paving the way for responsible retailing pp. 1-6

Niels Holtrop, Lara Lobschat and Anne ter Braak

Understanding surprise: Toward a theory of surprise marketing pp. 7-24

Wenjun Emma Guo, Beibei Dong and Robert W. Palmatier

A potential win-win-win strategy when pruning the direct channel: Motivating retailers to migrate to a designated intermediary pp. 25-39

Divya Anand, Andrew T. Crecelius, Justin M. Lawrence and Lisa K. Scheer

Too assertive to recommend: The effect of assertive tone on referral behavior pp. 40-54

Huixin Deng, Shaoguang Yang and Liyin Jin

Pricing cues and retail competition pp. 55-67

Anand Krishnamoorthy and Preethika Sainam

Lost in translation? How multilingual packaging influences product evaluations by impeding consumers’ processing fluency pp. 68-85

Verena Hüttl-Maack and Rafael Munz

Friends or Enemies? The impact of partial competitor referral on consumer purchase pp. 86-102

Haichuan Zhao, Mingyue Zhang and Chen, Haipeng (Allan)

The influence of the buy-now-pay-later payment mode on consumer spending decisions pp. 103-119

Rhys Ashby, Shahin Sharifi, Jun Yao and Lawrence Ang

Optimal exclusivity strategy for digital service on competing platforms with different installed bases pp. 120-137

Zheng Chai, Nan Feng, Harry Jiannan Wang and Haiyang Feng

Lessons learned from the Kroger-Albertsons merger case pp. 138-152

Edward J. Fox, Joe Bourdage, Justin LaTorraca, Laura O'Laughlin and Marcello Santana

Volume 100, issue 4, 2024

Navigating corporate activism in an era of uncertainty—A call for research pp. 507-511

Kimberly A. Whitler

Explaining physical retail store closures in digital times pp. 512-531

Ann-Kristin Kupfer, André Marchand and Thorsten Hennig-Thurau

Wearing your success on your sleeve: How salesperson luxury brand consumption affects consumers’ perceptions pp. 532-548

Veronica L. Thomas, Dora E. Bock, Stephanie M. Mangus and Setare Mohammadi

Can I choose my offer? How choice of a promotional offer impacts consumer evaluations and decisions pp. 549-564

Atmadeep Mukherjee, Scot Burton, Ronn J. Smith and Pramod Iyer

Not-so-speedy delivery: Should retailers use discounts or donations to incentivize consumers to choose delayed delivery? pp. 565-582

Katie Kelting, Stefanie Robinson and Stacy Wood

Sell on, sell to, or sell through: The sales performance implications of brand-platform selling arrangements pp. 583-601

Hao Wang, Valerie Good, Joon Ho Lim and Ming-Huei Hsieh

The effects of buy now, pay later (BNPL) on customers’ online purchase behavior pp. 602-617

Ashish Kumar, Jari Salo and Ram Bezawada

Decoding consumer resistance to near-expired products: The role of social stereotyping pp. 618-634

Yongheng Liang, Yunlu Yin and Qian Xu

A comprehensive examination of digital retailing: A text-mining review and research agenda pp. 635-655

Elisa B. Schweiger, Virginia Vannucci, Valentina Mazzoli, Laura Grazzini, Anne L. Roggeveen, Dhruv Grewal, Raffaele Donvito and Gaetano Aiello

Thoughtful or thoughtless? Asymmetric attitudes of gift-givers and gift-recipients toward overpackaged gifts pp. 656-672

Haijiao Shi, Rong Chen and Yin, Bingqing (Miranda)

Volume 100, issue 3, 2024

Bargaining with algorithms: How consumers respond to offers proposed by algorithms versus humans pp. 345-361

Zhengyu Shen and Liyin Jin

Decomposing cross-channel advertising support of retailer price promotions pp. 362-381

Erik Maier and Florian Dost

Less cash, more splash? A meta-analysis on the cashless effect pp. 382-403

Lachlan Schomburgk, Alex Belli and Arvid O.I. Hoffmann

Can crowdsourcing improve prediction accuracy in fashion retail buying? pp. 404-421

Omid Kamran-Disfani and Murali Mantrala

Mobile platform expansion: How does it affect the incumbent food delivery app and other sales channels? pp. 422-438

Wei Liu, Sha Zhang, Tammo Bijmolt and Evert de Haan

Understanding shoppers’ attention to price information at the point of consideration using in-store ambulatory eye-tracking pp. 439-455

Ming Chen, Raymond R. Burke, Sam K. Hui and Alex Leykin

Quiet sellers: When introversion drives salesperson performance pp. 456-474

Nawar N. Chaker, Johannes Habel, Nathaniel N. Hartmann, Felix Johannsen and Heinrich Rusche

The faster, the better? The impact of short delivery times on product returns in online retailing pp. 475-485

Simon Masuch, Jan R. Landwehr, Christoph M. Flath and Frédéric Thiesse

The optimal product-line selling mode in online platforms pp. 486-505

Jian Huang, Xuelian Qin, Lin Tian and Hang Wei

Volume 100, issue 2, 2024

The role of political ideology on variety-seeking behavior during crisis-induced threats: Evidence from the COVID-19 pandemic pp. 166-185

Steven Qiang Lu, Jarrod P. Vassallo, Ada Choi and Jia Li

Digital signage for promoting price discounts: First insights into customer spending on distant and nearby discounted products pp. 186-198

Anastasia Nanni and Andrea Ordanini

Mind the gap: National brands’ sensitivity to price and line-length differentials at hard discounters versus conventional retailers pp. 199-216

Joep van der Plas, Marnik G. Dekimpe and Inge Geyskens

Autonomous stores: How levels of in-store automation affect store patronage pp. 217-238

Sabine Benoit, Birgit Altrichter, Dhruv Grewal and Carl-Philip Ahlbom

The effects of benefit-based (vs. attribute-based) product categorizations on mental imagery and purchase behavior pp. 239-255

Arezou Ghiassaleh, Bruno Kocher and Sandor Czellar

Understanding customers’ choice for digital D2C versus multi-brand operations pp. 256-273

Eda Kalayci, Jan U. Becker and Christian Barrot

Should online retailers emphasize efficiency or experience? First insights on the evolution and heterogeneity of website attributes pp. 274-292

Dahlia El-Manstrly, Dennis Herhausen, Abhijit Guha, Markus Blut and Dhruv Grewal

Facilitating retail customers’ use of AI-based virtual assistants: A meta-analysis pp. 293-315

Markus Blut, Nancy V. Wünderlich and Christian Brock

The Starbucks effect: When name-based order identification increases customers' store preference and service satisfaction pp. 316-329

Sarah Lim, Stijn M.J. van Osselaer, Joseph K. Goodman, Christoph Fuchs and Martin Schreier

The enterprise activism risk model: How good intentions can jeopardize business success pp. 330-340

Kimberly A. Whitler and Thomas Barta

Volume 100, issue 1, 2024

The effect of review images on review helpfulness: A contingency approach pp. 5-23

Raoul V. Kübler, Lara Lobschat, Lina Welke and Hugo van der Meij

Healthy shopping dynamics: The healthiness of sequential grocery choices pp. 24-40

Koert van Ittersum, Martine T. van der Heide, Niels Holtrop, Tammo H.A. Bijmolt and Jenny van Doorn

Where you live matters: The impact of offline retail density on mobile shopping app usage pp. 41-55

Xuebin Cui, Ting Zhu and Yubo Chen

What is holding private label back in the United States and in emerging markets? pp. 56-69

Jan-Benedict E.M. Steenkamp

Dynamic relationship changes between reviewers and consumers in online product reviews pp. 70-84

Sangkil Moon, Seung-Wook Kim and Dawn Iacobucci

Healthy foods, healthy sales? Cross-category effects of a loyalty program promoting sales of fruit and vegetables pp. 85-103

Luca Panzone, Barbara Tocco, Ružica Brečić and Matthew Gorton

Household and retail panel data in retailing research: Time for a renaissance? pp. 104-113

Harald J. van Heerde and Marnik G. Dekimpe

Consumer search: What can we learn from pre-purchase data? pp. 114-129

Elisabeth Honka, Stephan Seiler and Raluca Ursu

Unlocking the Potential of Web Data for Retailing Research pp. 130-147

Jonne Y. Guyt, Hannes Datta and Johannes Boegershausen

Utilising eye-tracking data in retailing field research: A practical guide pp. 148-160

Jens Nordfält and Carl-Philip Ahlbom