Does service quality matter in measuring the performance of water utilities

Andres Picazo-Tadeo, Francisco Saez-Fernandez and Francisco González-Gómez

Utilities Policy, 2008, vol. 16, issue 1, 30-38

Date: 2008
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Citations: View citations in EconPapers (41)

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Working Paper: DOES SERVICE QUALITY MATTER IN MEASURING PERFORMANCE OF WATER UTILITIES? (2007)
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Persistent link: https://EconPapers.repec.org/RePEc:eee:juipol:v:16:y:2008:i:1:p:30-38

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