Evaluating emergency management capability of a water utility: A pilot study using exercise metrics

Steven Curnin and Erich Heumüller

Utilities Policy, 2016, vol. 39, issue C, 36-40

Abstract: There is a societal expectation that we will still have access to essential services in the immediate aftermath of a disaster. This necessitates that utility organisations are resilient and therefore prepared for unexpected threats. One important type of preparedness activity is exercising. This research note presents findings from a pilot study in which performance evaluation metrics were developed for an emergency management exercise conducted by a water utility. Initial findings suggest that metrics and benchmarks can be successfully applied in this domain with positive implications for planning and policy across the utilities sector.

Keywords: Exercise metrics; Emergency management; Organisational resilience; Utilities (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:eee:juipol:v:39:y:2016:i:c:p:36-40

DOI: 10.1016/j.jup.2016.01.003

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