Collaboration in disasters: A cultural challenge for the utilities sector

Steven Curnin

Utilities Policy, 2018, vol. 54, issue C, 78-85

Abstract: Understanding the interdependency of organizations in a disaster is necessary to facilitate collaboration. Interdependencies in the utilities sector have traditionally focused upon the technical aspects of these dependencies. This research used empirical research methods that included an observational study of utility stakeholders during a real-time disaster. The study investigated the cultural challenges associated with the socio-cultural interdependencies that stakeholders from the utilities sector encountered when working in emergency management. Participants identified that a lack of legitimacy and trust created barriers to collaboration. The paper concludes with recommendations for the industry to address the potential cultural barriers encountered in a disaster.

Keywords: Culture; Swift-trust; Collaboration; Emergency Management (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0957178718300535
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:juipol:v:54:y:2018:i:c:p:78-85

DOI: 10.1016/j.jup.2018.08.002

Access Statistics for this article

Utilities Policy is currently edited by Beecher, Janice

More articles in Utilities Policy from Elsevier
Bibliographic data for series maintained by Catherine Liu ().