Performance assessment of the Chilean water sector: A network data envelopment analysis approach

Manuel Mocholi-Arce, Ramon Sala-Garrido, Maria Molinos-Senante and Alexandros Maziotis

Utilities Policy, 2022, vol. 75, issue C

Abstract: This study applies a two-stage network structure model to evaluate water service providers cost and operational performance embracing service quality variables. An empirical analysis of the Chilean water and wastewater industries over the 2010–2018 period is presented. Moreover, in the second stage of analysis, we analyzed the impact of a set of exogenous variables on the performance of water companies. Results revealed that the Chilean water companies had notable room to reduce costs and improve operational performance. Moreover, it was found that the public water provider performed better than fully private and concessionary water providers.

Keywords: Network data envelopment analysis; Service quality; Efficiency; Water utilities (search for similar items in EconPapers)
Date: 2022
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:juipol:v:75:y:2022:i:c:s0957178722000157

DOI: 10.1016/j.jup.2022.101350

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