Using MCDA-C to assess the organizational performance of industries operating at Brazilian maritime port terminals

André Andrade Longaray, Leonardo Ensslin, Ademar Dutra, Sandra Ensslin, Ricardo Brasil and Paulo Munhoz

Operations Research Perspectives, 2019, vol. 6, issue C

Abstract: This article describes the use of the constructivist multicriteria decision aid (MCDA-C) model as an intervention instrument, using a case study of a fertilizer industry located at a Brazilian maritime port terminal, with the goal of developing a customized performance evaluation model to help its management process. The sequence of steps created to develop the model occurred interactively through interviews with the decision maker. The developed model allowed the decision maker to incorporate the unique aspects of the company and environment, thereby widening the performance evaluation possibilities and enhancing organizational management.

Keywords: Multicriteria methods; Performance evaluation; MCDA-C; Maritime port terminals; Soft operations research; MACBETH (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S2214716018301945
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:oprepe:v:6:y:2019:i:c:s2214716018301945

DOI: 10.1016/j.orp.2019.100109

Access Statistics for this article

Operations Research Perspectives is currently edited by Rubén Ruiz Garcia

More articles in Operations Research Perspectives from Elsevier
Bibliographic data for series maintained by Catherine Liu ().