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Microfinance institutions' website accessibility

Haileslasie Tadele, Helen Roberts and Rosalind H. Whiting

Pacific-Basin Finance Journal, 2018, vol. 50, issue C, 279-293

Abstract: Using a global dataset of 947 MFIs from 56 countries we investigate the factors affecting microfinance institutions' (MFIs) website accessibility. We find that MFI website accessibility is significantly associated with larger MFIs, higher financial leverage, and greater national economic development. We also show that MFIs that have access to cheap sources of funding tend to have low website accessibility. Our study reports that MFI website accessibility is lower in Sub-Saharan Africa (SSA) than in other regions. MFI size and financial structure are the two key determinants of MFI website accessibility in SSA.

Keywords: Information and communication technology; Microfinance institutions; Sub-Saharan Africa; Website accessibility (search for similar items in EconPapers)
JEL-codes: G21 L31 O33 (search for similar items in EconPapers)
Date: 2018
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