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Caseworker's discretion and the effectiveness of welfare-to-work programs

Jonneke Bolhaar, Nadine Ketel and Bas van der Klaauw

Journal of Public Economics, 2020, vol. 183, issue C

Abstract: In this paper we focus on the role of caseworkers in the assignment and take-up of welfare-to-work programs. We conduct a field experiment that generates exogenous variation in the assignment of caseworkers to different policy regimes. The experiment allows us to provide evidence on the effectiveness of welfare-to-work programs and to study how caseworkers exploit their discretion in assigning these programs to welfare recipients. We find substantial heterogeneity in how caseworkers assign welfare-to-work programs. Participation in the experiment and learning about the effectiveness of the different programs do not induce caseworkers to focus more on the effective programs. Obtaining knowledge about welfare-to-work programs is thus not enough to improve policy, also effort on implementation is required.

Keywords: Field experiment; Welfare-to-work; Caseworkers (search for similar items in EconPapers)
JEL-codes: C93 I38 J08 J64 (search for similar items in EconPapers)
Date: 2020
References: Add references at CitEc
Citations: View citations in EconPapers (4)

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Working Paper: Caseworker's discretion and the effectiveness of welfare-to-work programs (2018) Downloads
Working Paper: Caseworker's discretion and the effectiveness of welfare-to-work programs (2018) Downloads
Working Paper: Caseworker's Discretion and the Effectiveness of Welfare-to-Work Programs (2018) Downloads
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Persistent link: https://EconPapers.repec.org/RePEc:eee:pubeco:v:183:y:2020:i:c:s0047272719301410

DOI: 10.1016/j.jpubeco.2019.104080

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