Entering data correctly: An empirical evaluation of the theory of planned behaviour in the context of manual data acquisition

Tom Haegemans, Monique Snoeck and Wilfried Lemahieu

Reliability Engineering and System Safety, 2018, vol. 178, issue C, 12-30

Abstract: This study investigates to what extent psychosocial factors, as identified by the theory of planned behaviour, determine the intention of the data producers to enter data correctly and to what extent their intention explains the actual errors in the entered data. The research goal is achieved by means of an observational study in a major Belgian financial institution. The results show that the degree of intention of the data producers to enter data correctly explains a certain share of the actual errors in the studied data, but that a larger share could be explained by statistical control variables related to actual behavioural control. In addition, the results indicate that the surveyed data producers’ intention towards entering high quality data is mainly determined by two factors: their instrumental and experiential attitude. This paper adds to the literature by (1) empirically evaluating the theory of planned behaviour in a context of manual data entry using not only self-reported measures but also a measure of actual behaviour, and (2) by demonstrating the importance of actual behavioural control.

Keywords: Data quality; Data entry; Theory of planned behaviour; Theory testing (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0951832017312978
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:reensy:v:178:y:2018:i:c:p:12-30

DOI: 10.1016/j.ress.2018.05.009

Access Statistics for this article

Reliability Engineering and System Safety is currently edited by Carlos Guedes Soares

More articles in Reliability Engineering and System Safety from Elsevier
Bibliographic data for series maintained by Catherine Liu ().