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On the application of Human Reliability Analysis in healthcare: Opportunities and challenges

Mark A. Sujan, David Embrey and Huayi Huang

Reliability Engineering and System Safety, 2020, vol. 194, issue C

Abstract: Safety in healthcare is a relatively recent field, but has received considerable attention over the past 15 years. Healthcare organisations have been encouraged to learn from safety management practices in other industries. In this paper we analyse opportunities and challenges for the application of Human Reliability Analysis (HRA) in healthcare. We consider the poor levels of reliability of many healthcare processes, performance variability, the absence of regulatory frameworks that incentivise proactive risk management, and the unique role of the patient. We conclude that HRA could provide a useful framework for the analysis and reduction of risk in healthcare, but techniques might have to be adapted and applied with due consideration of the specifics of the cultural and regulatory context of this domain. This includes clinical engagement with and ownership of the HRA process, greater focus on rigorous evaluation of cost-effectiveness of HRA techniques, and active involvement of patients.

Keywords: Healthcare; Human Reliability Analysis; Patient safety; Risk analysis; Human factors; Safety-II (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:reensy:v:194:y:2020:i:c:s0951832017310256

DOI: 10.1016/j.ress.2018.06.017

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