The role of AI in detecting and mitigating human errors in safety-critical industries: A review

Ezgi Gursel, Mahboubeh Madadi, Jamie Baalis Coble, Vivek Agarwal, Vaibhav Yadav, Ronald L. Boring and Anahita Khojandi

Reliability Engineering and System Safety, 2025, vol. 256, issue C

Abstract: For safety-critical industries, human error (HE) presents continual risks to system productivity, reliability and safety. Artificial intelligence (AI) and machine learning (ML) methods have emerged as promising approaches to understand, categorize and mitigate the risk of HE in safety-critical industries. This review offers an examination of the current landscape regarding the utilization of AI/ML with regards to HE in safety-critical industries, categorizing literature into descriptive modeling, predictive modeling, prescriptive modeling, and generative modeling techniques. Additionally, the review aims to provide insights regarding themes in literature, challenges, and future research directions. Findings of the review suggest that AI/ML methods can prove useful in addressing the HE problem across safety-critical industries.

Keywords: Safety-critical industries; Human error; Artificial intelligence; Machine learning (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:eee:reensy:v:256:y:2025:i:c:s0951832024007531

DOI: 10.1016/j.ress.2024.110682

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