Performance measurement and indicators for water supply management: Review and international cases

Mateus Ricardo Nogueira Vilanova, Paulo Magalhães Filho and José Antônio Perrella Balestieri

Renewable and Sustainable Energy Reviews, 2015, vol. 43, issue C, 1-12

Abstract: This article presents a literature review on performance measurement and indicators, addressing the general aspects of this area of knowledge and contextualizing it for the water supply sector, including international applied cases. Performance measurement systems and indicators allows managers to quantify the efficiency of resources/inputs use and the effectiveness of the services provided, and must be developed according to systems’ characteristics, based on performance goals in a collaborative process involving stakeholders and technical actors. Many factors (such as data availability and amount of resources needed for deployment) are required for the effectiveness of PMSs in water supply systems. The sustainability and environmental performance measurement is a trend in this area of knowledge, with the development of specific methodologies in addition to the traditional performance measurement.

Keywords: Water utilities; Resources use; Efficiency; Effectiveness; Environmental and sustainable performance (search for similar items in EconPapers)
Date: 2015
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (19)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S1364032114009745
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:rensus:v:43:y:2015:i:c:p:1-12

Ordering information: This journal article can be ordered from
http://www.elsevier.com/wps/find/journaldescription.cws_home/600126/bibliographic
http://www.elsevier. ... 600126/bibliographic

DOI: 10.1016/j.rser.2014.11.043

Access Statistics for this article

Renewable and Sustainable Energy Reviews is currently edited by L. Kazmerski

More articles in Renewable and Sustainable Energy Reviews from Elsevier
Bibliographic data for series maintained by Catherine Liu ().