Demand and service impacts of competition for the market – Australian urban bus case studies

Ian P. Wallis

Research in Transportation Economics, 2016, vol. 59, issue C, 330-342

Abstract: In the urban bus sector, the international literature on the effects of competition for the market (through competitive tendering) has focused mainly on the resulting efficiency gains and public sector cost savings. Relatively little attention has been paid to the effects of the competitive environment on the quantity, quality and customer focus of the services provided and on the resultant patronage impacts.

Keywords: Contract incentives; Competitive tendering; Australia; Urban bus; Service levels; Patronage (search for similar items in EconPapers)
JEL-codes: D44 L14 L92 R48 (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (1)

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DOI: 10.1016/j.retrec.2016.07.013

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